Effective date: [September 25, 2026]
This Privacy Policy explains how Starlight Advantage ("Starlight Advantage," "we," "us," or "our") collects, uses, and protects your information when you visit starlightadvantage.com (the "Site"), contact us, or use our services.
Information We Collect
We collect only the information you choose to give us, such as when you fill out a form, book a call, make a purchase, or contact us. This may include:
Your name
Email address
Phone number (including mobile number)
Mailing or billing address (occasionally, if needed for a purchase or service)
Any details you include in a message or form
We do not use analytics or tracking tools to monitor your activity on the Site, and we do not show advertising on the Site.
How We Use Your Information
We use your information to:
Respond to your inquiries and schedule appointments
Provide, manage, and bill for the products and services you request
Send you emails or text messages related to your inquiry, appointment, account, or services, and occasional updates you have agreed to receive
Keep records needed to run our business and meet legal obligations
Text Messaging (SMS)
If you provide your mobile number and agree to receive text messages, we may text you about appointments, services, and related updates. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messages (such as our messaging platform).
How We Share Your Information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, and only as needed for them to do their work:
GoHighLevel, which we use to host the Site, manage contacts and appointments, and send emails and text messages. See the GoHighLevel Privacy Policy.
Payment processors such as PayPal and Stripe, which process payments made through the Site. Your payment card details are entered with and handled by the payment processor; we do not store your full card number. See their privacy policies at paypal.com and stripe.com.
We may also disclose information if required by law, or to protect our rights, our customers, or others.
Cookies
The Site does not use advertising or analytics cookies. The Site's platform and payment processors may use essential cookies needed for the Site, forms, and checkout to work properly.
How We Protect Your Information
We use reasonable measures, and reputable service providers, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your information only as long as needed for the purposes described above, including to provide services, keep business and tax records, and resolve disputes.
Your Choices and Rights
You may:
Ask to see, correct, or delete the personal information we hold about you
Unsubscribe from emails at any time using the link in the email
Stop text messages at any time by replying STOP
To make a request, contact us using the details below. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor them as required.
Children's Privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Starlight Advantage, [email protected]